We’ve always taken pride in being a no-nonsense company, and as such, we strive to be as transparent as possible. This is one of those moments. Recently, we’ve had a few reports of our Oatmeal Stout cans expanding when stored at room temperature. We took these reports seriously and immediately began a thorough investigation, discovering that a small amount of yeast was making its way into some of the cans, triggering additional fermentation as the beer warmed up and causing some cans to pop. Rest assured, yeast is a natural product, and the beer is perfectly safe to drink, but we want to make sure that every can of Oatmeal Stout out there is the best representation of our company.
We identified the issue, a batch canned back in July, and made the necessary updates to our internal processes. After rigorous testing, we are confident that the problem has been fixed. And while we believe that the chances of this happening with beer that’s been sold are very low, and even lower if the beer is kept chilled, we also believe it’s important to be proactive. Customer satisfaction is our highest priority, so we’re offering to replace any Oatmeal Stout that was canned on or prior to October 2nd. Here’s how you find out when your Oatmeal Stout was canned:
Flip your can over, each can has a printed batch number and canning date
You’ll see something like :
O STOUT 287-11 [ Style ] [Batch Number]
02-OCT-20 [ Canning Date]
If the canning date at the bottom of you your can is 02-OCT-20 or prior we’ll be happy to replace it for you. Click here to submit your exchange request.
FAQS:
Is the beer safe to drink?
Absolutely! The issue is caused by yeast, a naturally occurring and perfectly safe ingredient found in all beers.
I keep my Oatmeal Stout in the fridge, should I replace it?
If you have stored your Oatmeal Stout in the refrigerator your beer is not affected. However, we will still happily replace it if you wish.
Can I bring my beer back to the store where I purchased it for a refund or replacement?
No. Please submit a replacement request using this link and we will send you a replacement 4-pack as soon as possible.
Are any other East Brother Beer styles affected?
No. The issue is only with our Oatmeal Stout. You can store all our other beer styles wherever is most convenient for you. That said, we always encourage you to keep your beer chilled in order to preserve freshness and flavor.
